Customer MFA

MFA for Customer Portals Without User Migration

Add MFA on top of your existing username and password login. Datawiza Access Proxy protects customer-facing apps without requiring an external IdP, user migration, or application code changes.

Reduce account takeover risk
No external IdP required
Hosted rollout with a DNS change

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External users

Customers, members, patients, students, and external users

Protected apps

Customer apps

Datawiza Access Proxy

Inline enforcement for identity, MFA, access policy, and audit before traffic reaches the application.

MFA

Existing login

DNS change

Audit

Customer-facing risk

Why MFA for customers matters

Customer portals are attractive targets because attackers can reuse stolen passwords against exposed login forms. MFA helps, but many customer apps were not built for modern identity projects.

No IdP required

Add MFA without requiring customers to use a separate enterprise identity provider.

No user migration

Keep existing accounts, passwords, and customer sign-in behavior while adding a stronger security layer.

No app code changes

Datawiza Access Proxy adds the MFA challenge in front of the app, so teams do not have to rewrite login code.

Use cases

Common MFA for customer scenarios

Customer and member portals

Protect customer portals for financial services, healthcare, education, insurance, and member services.

External account protection

Add MFA to patient portals, student portals, policyholder portals, and customer-facing service sites.

Existing login pages

Protect customer apps that rely on their own username and password login.

Flexible deployment

Use Datawiza hosted service for a fast DNS-based rollout, or self-host when your team wants direct control.

How it works

How to add MFA for customers without code changes

Datawiza Access Proxy sits in front of the customer app. Users keep signing in with the existing username and password login, and Datawiza adds an MFA challenge before allowing access to the application.

1Route the customer portal or external site through Datawiza Access Proxy.
2For hosted Datawiza, update DNS or routing so traffic reaches Datawiza before the app.
3Keep the existing username and password login while Datawiza adds MFA before access continues.
4Choose hosted Datawiza for the easiest rollout, or self-host Datawiza if your team prefers to run it.

Compare paths

Add customer MFA without an IdP or user migration

Datawiza is for teams that want to add MFA to an existing customer login quickly. You do not need to migrate users, replace the login page, or connect every customer to an external identity provider.

Criteria	Datawiza	Traditional MFA project
Identity provider	No external identity provider required. Keep the existing username and password login.	Often requires a new identity platform, integration work, or authentication stack changes.
User migration	No user migration. Existing customer accounts continue to work.	May require moving users, sessions, passwords, or login flows.
Application changes	Add MFA at the Access Proxy layer without changing application code.	Usually requires app code changes or a broader authentication project.
Hosted deployment	Use Datawiza hosted service and update DNS or routing so traffic passes through Datawiza before reaching the app.	Typically needs infrastructure work and app-specific implementation.

Deployment

Hosted or self-hosted customer MFA

Hosted by Datawiza

For the easiest rollout, use Datawiza hosted service and update DNS or routing so traffic passes through Datawiza before reaching your app.

Self-hosted option

Run Datawiza in your own environment when you want more control over infrastructure, network paths, or operations.

No login rebuild

Keep the current username and password login. Datawiza adds the MFA challenge before access continues to the application.

FAQ

Frequently asked questions

Do we have to migrate all customer identities first?

No. Datawiza can add MFA on top of the existing username and password login, so customer accounts can stay where they are.

Do we need an identity provider?

No. This use case does not require an external identity provider. If you already have one, Datawiza can work with it, but it is not required.

How hard is deployment?

For the hosted service, teams typically route the customer app through Datawiza with a DNS or routing change. Self-hosting is also available if you prefer to run Datawiza in your own environment.

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