II. Datawiza’s Roles & Responsibilities
Each of our Customers, not Datawiza, controls whether they provide your subscription to the Datawiza cloud service, and if they provide you with a subscription/access, they control what information about you that they submit to our service. This content may include contact information (such as your first and last name, email address, and phone number), professional information, or other types of information a Customer chooses to submit. Use of this content by Datawiza is governed by agreements between Datawiza and the Customer.
If your Personal Data has been submitted to us by or on behalf of a Customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable Customer directly. Because we may only access a Customer’s data upon instruction from that Customer, if you wish to make your request directly to us, please provide to us the name of the Datawiza Customer who submitted your Personal Data to us. We will refer your request to that Customer and support them as needed in responding to your request within a reasonable timeframe.
III. Personal Data We Collect and Data Sources
Covered Data Processing Activities
We collect information about you when you provide it to us, when you interact with our website’s dashboard, and electronic systems, and when you attend events (virtual or in-person), and when other sources provide it to us, as further described below.
Information you provide to us
Based on our current practices we collect the following categories of information about you:
Personal Data We Collect From Other Sources
We may receive Personal Data and other information from other third parties for our business or commercial purposes. This information varies and typically falls into a few categories:
We receive business contact information that contains Personal Data for commercial purposes, including details about your company from third parties for marketing and business intelligence, such as analyzing business opportunities, identifying potential new Customers, and providing our audience with more relevant content and advertising. Typically, we receive this information about you from a few sources, such as: (i) third-party marketing initiatives; (ii) companies, such as information aggregators and similar entities, from whom we have licensed business contact information; and (iii) referrals. In some situations, we may combine such business contact information with other non-personal and Personal Data we possess or that you have provided to us. For example, we may combine business contact details with details about your organization, such as its address or revenue range, and analyze this information for business opportunities or use this to send you tailored content.
For our professional services work, as a service provider, Datawiza may also receive Personal Data about you to perform its obligations under its contract with a third party. Datawiza partners may also share your business contact information with Datawiza as part of their recommendation to your company to become a Datawiza Customer. If Datawiza is interested in partnering with, acquiring, investing in, or partners with, acquires, or invests in your employing or retaining company, Datawiza may receive Personal Data about you through the transaction for its business purposes.
Device Data, Usage Data, and Metadata We May Collect
Like most websites, applications, and software across the Internet, Datawiza collects certain Personal Data. This type of data collection allows us to better understand how individuals use our websites, products and services and how they perform. For example, we may collect metadata about you, including technical data about your performance or use of our website, products and services. We may also collect device data about you to help us determine that users from one type of device use our websites, products and services in different ways than users of a different type of device, which in turn allows us to improve our websites, products and services, making sure Customers’ users have a more efficient user experience.
Data Collected from the Datawiza Service and Ancillary Products
We offer products that collect both customer data and usage data. Our collection of both types of data enables us to provide and innovate upon the Datawiza’s service, which in turn allows us to act as a service provider to our Customers and to continuously improve upon the services we provide to our Customers. In conjunction with the services and products we make available to our Customers, we may collect additional data, such as user-agent and browser version, IP address, the URLs you visit, logs of your usage and click activities, logs about your login history, identity confirmation, and device data (such as whether your device is managed by an administrator, the operating system installed on the device, certain device configurations, and similar device or version information). We may collect data including the applications that are installed on your device (“Ancillary Data”). Some of the Ancillary Data we receive is dependent on your organization’s policies and settings and what it permits to be shared with Datawiza. Datawiza uses Ancillary Data to improve security and to provide and improve its products to Customers, including to better understand Customer behavior to create new features and provide threat-related insights for our Customers. For example, we may use the URL you visit to let you better manage your passwords for the websites you visit.
The Ancillary Data we may collect includes details about your login session, IP address, user-agent, and the web application name and website address, as well as other information that is not personal in nature. In addition, we may collect interaction data about your use of the Datawiza browser plugin. We use the information collected through the Datawiza browser plugin for security purposes and to provide features, such as by allowing you to better manage your passwords for websites that you visit.
Datawiza as a Business.
As with most websites, whenever you visit a Datawiza website, take a Datawiza training, engage with the Datawiza, or when you interact with Datawiza promotional content, Datawiza may receive both Personal Data about you from information-gathering tools and passive information collection on our websites, including Personal Data from our websites you visit or emails we send. This information collection typically includes information such as cookies, beacons, demographic information, company and role details, market research and publicly-available information, IP address, device and browser details, usage information, timestamps, pages viewed, searches, interaction with and action taken by you on our websites or content, as well as other non-Personal Data.
We use the information we collect as a business to analyze and predict results arising from our sales and marketing efforts, improve the performance of our websites, products and services and Customer support, identify potential Customers, opportunities, and potential new product areas, ascertain trends, improve our websites’ functionality, improve our security, and provide us with general business intelligence, including through the use of machine learning technology. We may also combine the metadata and usage information collected from our websites with other information to help further the purposes described in the previous sentence.
Disclosures to Third Parties.
As part of the functionality we make available on our websites and to better reach our Customers and prospective Customers, there may be categories of third parties that are authorized by us to operate on our websites and access your Personal Data, such as your contact data, IP address or cookies. These categories of third parties include, but are not limited to, advertising networks and social networks. At any time, you may choose to withdraw your decision to share personal data with these third parties through our websites by submitting your request to the contact information below.
IV. How We Use Personal Data
Legal Bases for Processing Personal Data (for European Economic Area Users)
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have a legal basis or bases for doing so under applicable EU laws. The legal bases depend on the products and services that your organization has purchased from Datawiza, how such products and services are used, and how you choose to interact and communicate with Datawiza’s website, systems, and whether you attend Datawiza events. This means we collect and use your Personal Data only where:
If you have consented to our use of Personal Data about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your Personal Data because we or a third party (for example, your employer) have a legitimate interest to do so, you have the right to object to that use; however, in some cases, this may mean that you may no longer use our products and services.
V. Personal Data Shared by Datawiza
Service Providers. For all categories of information that we collect, we share Personal Data with our service providers for various business purposes, including, but not limited to, auditing interactions with users, debugging our websites, products and services, security purposes, internal research and gleaning insights through machine learning, short-term uses such as credit verification, payment processing, IT services, quality control and safety, gift fulfillment, event management, as well as to perform other services on our behalf.
Partners and Resellers. We share your Personal Data, such as contact information, business details, and content interest and activity details, with our partners and resellers for business purposes, such as to carry out our business or for joint marketing efforts to reach our Customers and prospective Customers.
Protection of Rights, Security and Fraud Detection. For all categories of data we collect, we share your Personal Data with third parties for business purposes to protect our Customers, users, secure our physical and intellectual property, and to prevent or investigate security or fraudulent attempts against our users through our platform.
Law Enforcement and Legal Requests. We may share Personal Data to comply with applicable law or respond to valid legal requests, such as a subpoena, from law enforcement or other authorities.
With our Affiliates, Related to Corporate Transactions, and Provision of Professional Services. We may share Personal Data among our affiliates and subsidiaries for business purposes, including any service providers and agents that work on our behalf. We may also share your information as required for us to carry out a corporate transaction or share your Personal Data with our professional service providers as needed for us to run our business.
Advertising and Marketing. We share your Personal Data, such as metadata and contact data, with third-party advertising and marketing providers, to allow us to better reach our Customers and prospective Customers, and to sell our products and services. In some circumstances we may ask you to consent to directly disclosing your Personal Data with these third parties prior to sharing your Personal Data, such as via a consent banner on our website.
Anonymous or De-identified Usage Data. We share anonymized or aggregated usage data or security threat information with third parties or the public.
Datawiza Documentation, Help Center, and Other Content. We may make available certain documentation, tutorials, as well as blogs and other means for you to post information on our websites. This is publicly-available information that you choose to share and it may be read, collected, and used by others that visit these websites.
Recruitment Data. When you apply for a job at Datawiza, we share your Personal Data, including applicant data, biographical information, and other Personal Data we possess with our affiliate companies for business reasons, such as human resource management and internal reporting; our service providers for business reasons, such as the recruitment platform and to manage background checks; and law enforcement or government authorities, or as otherwise necessary to comply with law.
Datawiza Social Media Outlets. Datawiza’s websites may use social media features, such as the Facebook “like” button, the Instagram “heart” button, Twitter sharing features, and other sharing widgets (“Social Media Features”). You may be given the option by such Social Media Features to post information about your activities on a website to a profile page of yours that is provided by a third-party social media network in order to share content with others within your network. Social Media Features are either hosted by the respective social media network, or hosted directly on our websites. To the extent the Social Media Features are hosted by the respective social media networks and you click through to these from our website, the latter may receive information showing that you have visited our website. If you are logged in to your social media account, it is possible that the respective social media network can link your visit to our websites with your social media profile. Your interactions with Social Media Features are governed by the privacy policies of the respective companies that provide the relevant Social Media Features.
VI. Datawiza’s Security Posture & Measures Taken
Security is a critical priority for Datawiza. We maintain a comprehensive, written information security program that contains industry-standard administrative, technical, and physical safeguards designed to prevent unauthorized access to Personal Data.
However, no security system is perfect, and due to the inherent nature of the Internet, we cannot guarantee that data, including Personal Data, is absolutely safe from intrusion or other unauthorized access by others. You are responsible for protecting your password(s) and maintaining the security of your devices.
If you use the Datawiza online service via a subscription purchased for you by a Datawiza Customer, then that Customer is responsible for configuring your instance appropriately.
VII. International Data Transfers
Your Personal Data may be collected, transferred to, and stored by us in the United States, and by our affiliates and third-party vendors (such as AWS) that are based in other countries. Your Personal Data may be processed outside your jurisdiction, and in countries that are not subject to an adequacy decision by the European Commission or your local legislature and/or regulator, and that may not provide for the same level of data protection as your jurisdiction, such as the European Economic Area.
Datawiza’s websites are not directed at children. We do not knowingly collect Personal Data from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with Personal Data without your consent, please contact us via the contact email as indicated below, and we will take steps to delete such Personal Data from our systems. Datawiza has not knowingly sold Personal Data to third parties.
IX. How Long Does Datawiza Keep Your Data?
We will retain your Personal Data for a period of time that is consistent with the original purpose of the data collection, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We determine the appropriate retention period for Personal Data by considering the amount, nature and sensitivity of your Personal Data processed, the potential risk of harm from unauthorized use or disclosure of your Personal Data and whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).
X. Your Information Rights
Direct Marketing. If you wish to withdraw from direct email marketing communications from Datawiza, you may click the “unsubscribe” button included in our emails. Please note, you cannot unsubscribe from critical transactional emails that are related to our provision of our online service (such as those related to security and your Datawiza account).
If you are a user of the Datawiza online service via a subscription purchased for you by a Datawiza Customer, to opt-out of platform-based analytics on an individual level, including participation in the Datawiza Ideas forum, please contact us at firstname.lastname@example.org.
Cookie Preferences. You may also adjust your web browser settings to opt-out of non-essential cookies. Please understand that blocking or deleting non-essential cookies may affect our websites’ functionality.
Your European Privacy Rights
Under the General Data Protection Regulation, if you are a European Union data subject, you have rights to understand and request information about how we collect, use, and disclose Personal Data in our capacity as a data controller, to the extent permitted by applicable law.
Your California Privacy Rights
Under the California Consumer Privacy Act of 2018 (“CCPA”), effective January 1, 2020, if you are a California resident, you have rights to understand and request that we disclose how we collect, use, disclose, and sell your Personal Data to the extent permitted by applicable law.
XI. Contact Datawiza
Datawiza Technologies, Inc.,160 Saratoga Ave, Suite 230, Santa Clara, CA 95051, email: email@example.com